FAQ
Frequently Asked Questions
All KleanBudâą products are backed with a 1-year warranty, a 30 day money back guarantee and free shipping! We also offer a lifetime warranty for $4.98!
KleanBudâą orders are fulfilled and then shipped anywhere in Canada and the United States in an average of 10-14 days.
First, remove the water pod by pulling the bottom part of your KleanBudâą. Then unscrew the lid and fill the bottle with the detergent or disinfectant of your choice.Â
TIP: So you donât leave smudges of soap, use disinfectant over detergent.
For reusing and maintaining your KleanBudâą, rinse its fiber cloth, preferably every 10 uses, so your KleanBudâą can keep your devices as clean as possible. To do so, simply place the KleanBudâą under water while swiping the cloth and let it dry after.
For the best results, use a sterilizing, disinfecting, or sanitizing agent. If you cannot use any of these, a simple mixture of water and detergent will do. A good rule of thumb is to squeeze a little bit of soap for a full bottle of water (e.g. 2mL of soap for 100mL of water).
Our Lifetime Warranty ensures that your purchase is fully protected. If you ever experience any issues with your KleanBudâą, such as damaged components or if your order was never received, we will provide a hassle-free replacement at no additional cost. Your satisfaction is our priority, and we stand by the quality of our product. If you need assistance with a warranty claim, simply reach out to our customer support team, and weâll be happy to help.